1. Wuxi Port, Jiangsu;
2. Nantong Port, Jiangsu;
3. Suzhou Port, Jiangsu;
4. Shanghai Port.
Q1:Where can I get the price?
A1: We usually quote within XXXX（一般来说24小时） hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we'll regard your inquiry priority.
Q2：What is your MOQ?
A2: MOQ is 1% pcs.
Q3：How can I get a sample to check your quality?
A3：After price confirmation, you can require for samples to check our quality.
Q4:Can you send free sample?
A4:Yes, Free sample is available for some model, you just need to pay the express fee.
Q5:What is your delivery date?
A5:Generally,sample can be shipped in XX-XX working days after payment remitted.For bulk order,the leading time will be XX-XX weeks(working days) depends on exact quantitly.
Q6:What about the lead time for mass production?
A6:Honestly, it depends on your order quantity and the season you place the order. We suggested that you start inquiry to months before the date you would like to get the products at your country.
Q7:What is your payment terms?
①Paypal or Escrow for small sample orders;
②T/T(Telegraphic Transfer) or Western Union;
③L/C(Letter of Credit) for high value orders.
④Cash for face to face business
Q8:Are you manufacturer?
A8:yes,we provid OEM/ODM service.
Q9:What about minimum order quantity?
A9:For standard product we have no requirement for MOQ.
Q10:What about the Warranty?
A10:We provide X year(month) warranty for device and X year(month) for accessory.
Q11:Can you provide software development support?
①Free SDK and user manual of related API to support you development and programming.
②Online support from our engineers team.
Q12:How many language can you support on the device?
A12:Our device supports multi-language as long as android support.
Q13:What about the shipment?
①By Air:DHL UPS TNT FEDEX or Aramex EMS.
②By Sea:As required.
Q14:Are you trading company or manufacturer ?
A14:We are factory.
Communication interface：Ethernet /WIFI/bluetooth /RS485